
Introduction
Dialyn is an S-rank Physical character in Zenless Zone Zero. Dialyn's specialty is Stun. Faction: Krampus Compliance Authority.
On our Zenless Zone Zero tier list Dialyn is S tier, 5th of the 57 characters ranked, from where 9 current tier lists put Dialyn.
Other Physical characters in Zenless Zone Zero: Alice Thymefield, Billy Kid, Caesar King, Corin Wickes, Jane Doe, Nekomiya Mana and 7 more.
Is Dialyn good?
Dialyn boosts the whole squad's damage output and can even trigger an ally's Ultimate without spending Decibels, gaining extra Impact the more crit rate she has stacked. Getting the most from her core skill wants close to 100% crit rate, though her signature W-Engine isn't strictly required to hit that with good Drive Disc rolls.
We rank her S tier; she does need careful input timing on her EX Special Attacks and a proper rotation to keep her stun bonuses running.
Pairs well with: Billy;
Sunna;
Ye Shunguang;
Banyue.
Strengths
- Boosts the whole squad's damage output
- Can trigger an ally's Ultimate without spending Decibels
- Gains extra Impact from stacking crit rate
Weaknesses
- Needs precise input timing to chain her EX Special Attacks well
- Requires a proper rotation to keep her stun bonuses active
Best build for Dialyn
From 3 guidesW-Engine
4 options- 13 of 3
- 23 of 3
- 33 of 3
- 43 of 3
Main stats
- Disc 4
- CRIT Rate
- Disc 5
- Physical DMG
/ATK% - Disc 6
- Energy Regen
- Substats
- CRIT Rate
>CRIT DMG >ATK% >ATK >PEN
Drive Disc (4-piece)
- 3 of 3
King of the Summit(4)
Drive Disc (2-piece)
2 options- 12 of 2
Woodpecker Electro(2) - 22 of 2
Swing Jazz(2)
Skill priority
- 1Core SkillSpecial Attack
- 2Basic AttackChain Attack
- 3AssistDodge
Profile
Dialyn carries the title "Customer service representative of TOPS". Dialyn is a female Human. Her birthday is May 28th, and she stands 145cm (4'9") tall. Dialyn is voiced by Cai Shujin (蔡书瑾) in Chinese, Jad Saxton in English, Taketatsu Ayana (竹達 彩奈) in Japanese, and Park Yi-seo (박이서) in Korean. Dialyn was released on 26 November 2025.
Background
"A complaint? Hey, don't get too worked up~"
"Considering you looked a bit pale, that was a special service to get some color back in your face~"
Dialyn
"Ha! You've managed to find the super hidden customer service portal!"
"There's an old saying in Waifei Peninsula: 'Rats are born to burrow.' Ever heard of it?"
"If you ask me, even the craftiest rat can't dig as deep as you can ~~(・ω<)☆"
Impressions
Hi there! This is your one and only top-rated customer service rep~
Every remarkable person ends up getting countless complaints.
Stories
2Details
Dialyn works as a customer service representative for TOPS' Cross-Department Customer Service Center, though few know her other identity — a Krampus Compliance Authority Judge. She calls herself TOPS' top-rated representative, yet she also tops the list for the most complaints in the department. Despite never flaunting her authority as a Judge, she always delivers verdicts that cut closest to the truth. Dialyn was born with the ability to hear the voices of those on the brink of death within the Hollows — a talent that's unmatched. Yet to a young Dialyn, it was a tormenting curse. Be it gift or curse, she has long turned it into a blade for discerning the truth. Despite the trials and tribulations she's borne, she's come far.
Increase Trust to Close to unlock more
"Curse" — not just a word for the torment of those endless voices of the dead echoing through the Hollows, but also for the ill fate brought by such a sinister gift. Before a secondary Hollow outbreak, Dialyn's neighbors, misled by a construction company, turned on her, sending the "ill-omened" child into a Hollow as a sacrifice for their own safety. Naive to humanity's cruelty but kind at heart, the young Dialyn willingly offered her life to save everyone, but upon stepping into the Hollow, her accursed gift revealed the cruel truth: it had all been a scheme by the construction company. The residents — whose lives had been covered by massive insurance policies — were doomed to die within the Hollow, and Dialyn was simply the bait to keep them from fleeing. She heard her secret curse betrayed, the hatred the dead had towards her, the voices of all who perished, and the lies of those who lived. She can no longer recall how she made it through that barren wasteland. But ever since Krampus took her in, she's been ready: Amid the unending struggle between lies and truth, she would learn to pass her own judgment on good and evil.
Cooperation Notes:
Belle
She might seem to switch back and forth between jokes and sarcasm, but if you have the patience to listen closely, you'll find that deep down, Dialyn is someone with strong principles and real courage!
Wise
Dialyn may come across as a little harsh sometimes, but she's the type to always speak up against injustice and be honest with her friends. She's even the one who told me about Belle sneaking out to hang out with our Agents without me.
Stats
- HP8,250
- ATK683
- DEF612
At level 60. Each bar is measured against the highest value in the Zenless Zone Zero roster.
Skills
21Basic Attack: Happy to Be of Service
Basic AttackPress Basic Attack to activate: Unleashes up to four attacks, dealing Physical DMG. 1st-Hit DMG Multiplier: 52% 2nd-Hit DMG Multiplier: 103% 3rd-Hit DMG Multiplier: 129.7% 4th-Hit DMG Multiplier: 199.6% 1st-Hit Daze Multiplier: 29.3% 2nd-Hit Daze Multiplier: 65.5% 3rd-Hit Daze Multiplier: 92.4% 4th-Hit Daze Multiplier: 150.1% 1st-Hit DMG Multiplier: 179.7% 2nd-Hit DMG Multiplier: 228.3% 3rd-Hit DMG Multiplier: 206.5% 4th-Hit DMG Multiplier: 201.5% 1st-Hit Daze Multiplier: 107.7% 2nd-Hit Daze Multiplier: 137% 3rd-Hit Daze Multiplier: 124% 4th-Hit Daze Multiplier: 120.7%
At skill level 12
Basic Attack: Rock, Paper, Scissors
Basic AttackAfter EX Special Attack: Rock or EX Special Attack: Scissors, press Basic Attack to activate: Performs up to two attacks, dealing Physical DMG. During skill activation, Anti-Interrupt level increases, and DMG taken is reduced by 40%.
Dodge: Line Busy
DodgePress Dodge to activate: A quick dash dodge. Character is invulnerable while using this skill.
Dash Attack: Sudden Call
DodgePress Basic Attack during a dodge to activate: Launches a dashing attack at enemies in front, dealing Physical DMG. DMG Multiplier: 121% Daze Multiplier: 45.7% DMG Multiplier: 534.6% Daze Multiplier: 346.5%
At skill level 12
Dodge Counter: Number Unavailable
DodgePress Basic Attack during a Perfect Dodge to activate: Launches consecutive attacks against enemies in front, dealing Physical DMG. After using this skill, can immediately follow up with the 4th hit of Basic Attack: Happy to Be of Service. Character is invulnerable while using this skill.
Quick Assist: Forward Call
AssistWhen the active character is launched, press Assist to activate: Launches consecutive attacks against enemies in front, dealing Physical DMG. After using this skill, can immediately follow up with the 4th hit of Basic Attack: Happy to Be of Service. Character is invulnerable while using this skill. Dmg multiplier: 242% Daze Multiplier: 91.3% Light Defensive Daze Multiplier: 407.7% Heavy Defensive Daze Multiplier: 514.4% Chain Defensive Daze Multiplier: 250.4% DMG Multiplier: 753.7% Daze Multiplier: 491.6%
At skill level 12
Defensive Assist: Decline Call
AssistWhen the on-field character is about to be attacked, press Assist to activate: Parries the enemy's attack, dealing massive Daze. This skill excels at parrying enemy attacks and reduces the consumption of Assist Points when the character is under intense attacks. Character is invulnerable while using this skill.
Assist Follow-Up: Back-to-Back Calls
AssistPress Basic Attack after a Defensive Assist to activate: Performs a rapid dash followed by a slash attack, dealing Physical DMG. After using this skill, can immediately follow up with the 4th hit of Basic Attack: Happy to Be of Service. Character is invulnerable while using this skill.
EX Special Attack: Get Lost!
Special AttackWith Customer Complaint, hold Basic Attack to activate: Delivers a forward martial salute attack. On activation, it consumes 1 Customer Complaint and deals Physical DMG. After activation, the previous character's Quick Assist is triggered. Character is invulnerable while using this skill. DMG Multiplier: 1099.7% Daze Multiplier: 504.8% DMG Multiplier: 109.2% Daze Multiplier: 81.7% DMG Multiplier: 808.8% Daze Multiplier: 354.8% Energy Cost: 25 DMG Multiplier: 1050.7% Daze Multiplier: 465.3% Energy Cost: 25 DMG Multiplier: 1403.5% Daze Multiplier: 641.4% Energy Cost: 25
At skill level 12
Special Attack: Welcome Gesture
Special AttackPress Special Attack to activate: Throws dual rings to slash enemies, dealing Physical DMG. Anti-Interrupt level is increased while using this skill.
EX Special Attack: Rock
Special AttackWith enough Energy, press EX Special Attack to activate: Launches a fist attack, dealing Physical DMG. Character is invulnerable while using this skill.
Chain Attack: Welcome Mat
Chain AttackWhen a Chain Attack is triggered, select the character to activate: Launches consecutive kicks against enemies in front, dealing massive Physical DMG. After using this skill, can immediately follow up with the 4th hit of Basic Attack: Happy to Be of Service. Character is invulnerable while using this skill. DMG Multiplier: 1240.8% Daze Multiplier: 272.8% DMG Multiplier: 3245% Daze Multiplier: 1151.7%
At skill level 12
Ultimate: Service Stopped for Number Dialed
Chain AttackWhen Decibel Rating is at Maximum, press Ultimate to activate: Rushes forward and performs a finger flick attack, dealing massive Physical DMG. After using this skill, can immediately follow up with the 4th hit of Basic Attack: Happy to Be of Service. Character is invulnerable while using this skill.
Core Passive: Five-Star Service Hotline
Core SkillUpon entering the battlefield, Dialyn starts with 60 Positive Reviews. If her initial CRIT Rate surpasses 50%, her Impact increases by 1.4% for each additional 1%, up to a maximum increase of 100. After using EX Special Attack: Rock, the next EX Special Attack becomes EX Special Attack: Scissors for 8s. After using EX Special Attack: Scissors, the next EX Special Attack becomes EX Special Attack: Paper! for 8s. When EX Special Attack: Paper! hits an enemy, it applies the Malicious Complaint effect. While under Malicious Complaint, if the enemy becomes Stunned, the Stun duration is extended by 2s, and Stun DMG Multiplier increases by 15%. Before recovering from Stun, Malicious Complaint can trigger on the same target only once. The Stun duration bonus does not stack with similar effects. When an enemy with Malicious Complaint recovers from being Stunned, the effect ends. While in combat, Dialyn gains 0.6 Positive Reviews per second. When a heavy attack of EX Special Attack: Rock, EX Special Attack: Scissors, or EX Special Attack: Paper! hits enemies, she gains 7.5 Positive Reviews. Each use of a skill can grant this bonus only once, up to a maximum of 120. With at least 90 Positive Reviews, when Dialyn triggers the Chain Attack window using Chain Attack: Welcome Mat, EX Special Attack: Get Lost!, or Quick Assist: Forward Call, the next character to switch in will have their Chain Attack upgraded to an Ultimate. When an ally launches an Ultimate this way, Dialyn consumes 60 Positive Reviews. With at least 90 Positive Reviews, when Dialyn hits an enemy with EX Special Attack: Get Lost! and doesn't trigger a Chain Attack window, she consumes 90 Positive Reviews to forcibly trigger a Chain Attack window. The next character to switch in will have their Chain Attack upgraded to an Ultimate. Each time Positive Reviews reaches 90 or an Ultimate is activated, Dialyn obtains 1 Customer Complaint. A maximum of 1 Customer Complaint can be held at a time. *Stats shown are at Base level. Impact increases: 2 Stun DMG Multiplier increases: 30%
At skill level 7 (F)
Additional Ability: External Line
Core SkillWhen another character in your squad is an Attack or Rupture character: Dialyn's EX Special Attack CRIT DMG is increased by 50%. When an EX Special Attack or Ultimate is activated, all squad members gain the Overwhelmingly Positive effect. While Overwhelmingly Positive is active, DMG dealt is increased by 40% for 15s. When Dialyn uses an EX Special Attack or Ultimate while Overwhelmingly Positive is active, if the remaining duration of Overwhelmingly Positive is less than 35s, its duration is extended by 10s. When a heavy attack from EX Special Attack: Rock, EX Special Attack: Scissors, or EX Special Attack: Paper! hits, additional DMG is dealt based on the previous squad member's Specialty: If the squad member is an Attack Agent, EX Special Attack: Rock, EX Special Attack: Scissors, and EX Special Attack: Paper! deal additional DMG equal to 320% of that Attack Agent's ATK. If the squad member is a Rupture Agent, EX Special Attack: Rock, EX Special Attack: Scissors, and EX Special Attack: Paper! deal additional DMG equal to 400% of that Rupture Agent's Sheer Force.
Boundless Hospitality
Mindscape 1The amount of Positive Reviews accumulated each second and gained when EX Special Attack: Rock, EX Special Attack: Scissors, or EX Special Attack: Paper! hits an enemy increase by 16%. While the Overwhelmingly Positive effect is active, characters ignore 15% of enemy All-Attribute RES.
24/7 Hotline
Mindscape 2Enemies affected by Malicious Complaint gain an additional 20% Stun DMG Multiplier when Stunned. All units deal 15% increased DMG to targets affected by Malicious Complaint.
Call From the Hollow
Mindscape 3Basic Attack, Dodge, Assist, Special Attack, and Chain Attack Lv. +2
The Past Never Fades
Mindscape 4Upon entering combat, Dialyn recovers 20 Energy. This effect can trigger once every 180s in Investigation Zone Mode. While the Overwhelmingly Positive effect is active, Dialyn's ATK increases by 500.
Lies
Mindscape 5Basic Attack, Dodge, Assist, Special Attack, and Chain Attack Lv. +2
Truth
Mindscape 6When an ally enters the field with an Ultimate through the Core Passive's effect, that ally gains the Aftertone effect. With this effect, landing an attack causes Dialyn to deal an additional instance of Physical DMG equal to 480% of Dialyn's ATK. This DMG is treated as EX Special Attack DMG, and can trigger once every second, up to 12 times. Gaining Aftertone again refreshes its trigger count. Only one ally can have Aftertone at a time.
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